BulletProofBlog the blog on crisis communications

It’s funny because it’s true. While this cliché has been so overused that it’s nearly lost its meaning, there’s no better way to describe a media evolution that is fundamentally changing the way that Americans get their news. Today, a comedic “fake news” program, Comedy Central’s The Daily Show with Jon Stewart, is rivaling the mainstays of television journalism in terms ... READ MORE

As companies begin to successfully navigate the myriad of reputational challenges inherent in the increasingly global regulatory infrastructure, Bulletproof Blog™ presents the next in a series of video interviews with leading regulatory and compliance strategists. In today’s installment, Sulaksh Shah, a Director in Forensic Services practice, specializing in FCPA matters, outlines the wide range of anti-corruption challenges that companies face in ... READ MORE

Bulletproof’s Weekly Web Wrap-Up offers a compilation of key discussions regarding social media’s increasing relevance to business. One of social media’s greatest potential pitfalls also represents an unprecedented opportunity for companies: employee activity in the online space. We’ve all heard the stories of how a distasteful Facebook update or Twitter post from an employee can have detrimental impacts on the brands ... READ MORE

In years past, the World Economic Forum meetings in Davos, Switzerland was a chance for CEOs to hit the slopes and hobnob with movie stars, musicians, and supermodels. Last year, in the midst of the worst financial crisis since the Great Depression, that changed. With Congress, investors, and the public at large up in arms over the luxuries that defined ... READ MORE

President John F. Kennedy once said that “the time to repair the roof is when the sun is shining.” While this is indeed sage advice, it is unfortunately seldom followed by legislators and regulators who are often too preoccupied with investigating the problems of the past to focus their attention on the dangers that lurk ahead. At the Securities and Exchange Commission ... READ MORE

After weeks, even months, of mishandling its recall of a faulty gas-pedal in millions of its cars, Toyota appears to be getting its communications act in gear. The automaker’s senior executives are now following the basic principles of crisis communications. They’re apologizing to customers, offering details on the cause of the pedal’s malfunction, providing dealers with needed replacement parts and vowing ... READ MORE