BulletProofBlog the blog on crisis communications

Bulletproof’s Weekly Web Wrap-Up offers a compilation of key discussions regarding social media’s increasing relevance to business. One of the simplest ways to dive deeper into the world of social media – regardless of your existing social media presence – is to make it easy for your online visitors to share your content using their own social media profiles. Even if you only have a modest website – and especially if you have a blog – ... READ MORE

When the Washington Post began digging into the Watergate scandal in 1972, President Richard M. Nixon tried to marginalize the newspaper by banning its reporters from the White House. That episode ended in disaster for the President. While it’s unlikely that President Obama’s current war with Fox News will result in similar consequences, his attempts to freeze out the oft-critical cable news network are no less misguided. Since taking office in January, President Obama and his ... READ MORE

Earlier this week, I had the great pleasure of serving as a keynote speaker along with George Will and Newt Gingrich at the American Bankers Association’s Annual Meeting in Chicago – and if one thing is clear after meeting with the some of the hundreds of community bankers who attended the four-day event, it’s that each and every one of them understand the importance of rebuilding public trust in the wake of a devastating global ... READ MORE

In this regular feature, Bulletproof interviews top plaintiffs’ attorneys for their perspective on the crises likely to affect businesses in the near future. Today we talk to Victor Sher of San Francisco-based Sher Leff LLP who this month won a landmark $104.7 million judgment against ExxonMobil on behalf of his client, New York City. Exxon was found by a federal jury to have contaminated drinking water wells with the gasoline additive MTBE (methyl tertiary butyl ... READ MORE

The top six social media tips to know before you leave the office. I have often referred to Facebook as “marketing nirvana” for corporations looking to increase brand equity and navigate through crisis moments.  With more than 300 million users worldwide who spend an average of more than 30 minutes within the network each day, not having a presence on Facebook is tantamount to not having a website or a telephone number. But just having a presence ... READ MORE

In the months since he safely landed U.S. Airways flight 1549 on the Hudson River after a collision with birds took out both engines, the word “miracle” has been used time and again to describe Captain Chesley “Sully” Sullenberger’s heroic crisis response. But with the more we learn about the man who saved 155 lives on that faithful day, the more we see that this was no miracle at all. Sully was the right man, ... READ MORE

Each week, Bulletproof Blog features exclusive interviews with thought leaders on issues of critical importance to companies and countries. This week, as the government’s focus on white collar criminal prosecutions intensifies, we interview Bernard Grimm of Cozen O’Connor’s White Collar and Complex Criminal Defense Group. A legal commentator for Fox News, Court TV, and CNN who was recognized as one of the Top 100 Lawyers in the Washington, D.C., Metropolitan Area by Washingtonian Magazine in 2002, Mr. ... READ MORE

Since we re-launched Bulletproof Blog a year ago, our visitors have tripled in number and the variety of our content has continued to expand. We’ve spent the past few weeks examining how we can better organize and provide our content to readers, and today you see the results. Among the many improvements are: • Channels to allow readers to find the most up to date information on the most popular topics quickly; • Enhanced abilities to receive ... READ MORE

Bulletproof’s Weekly Web Wrap-Up offers a compilation of key discussions regarding social media’s increasing relevance to business. As more and more Americans jump on the social media bandwagon, the number and frequency of those using social networks to broadcast “status updates” is rapidly expanding. The fact that these updates increasingly serve as a forum for critiquing companies and brands presents an ideal opportunity for real-time reputational monitoring that is much simpler and more effective than traditional ... READ MORE

With last week’s high-profile arrest of Galleon Group hedge fund manager Raj Rajaratnam, the Department of Justice (DOJ) and the Securities and Exchange Commission (SEC) have launched another message case – part of their ongoing effort to restore oversight and trust in the marketplace. With the largest insider trading case ever brought unfolding before its very eyes, the news is, oddly, not what the Street is talking about. That the SEC and other regulators were targeting ... READ MORE