BulletProofBlog the blog on crisis communications

We’ve seen this movie before. First it was pet food tainted with melamine; then, it was lead paint in toys; then defective tires; then melamine emerged for a repeat performance – in both toothpaste and baby formula. Now, the latest import scare from China is drywall built into more than 100,000 homes nationwide between 2004 and 2007. As we enter 2010, ... READ MORE

Bulletproof's Weekly Web Wrap-Up offers a compilation of key discussions regarding social media's increasing relevance to business. In 2009, social media went mainstream. But what does the future hold for this increasingly popular online space? This year saw most businesses wade into the social media space. However, quantifying the success of these efforts in a way that executives can easily ... READ MORE

When Goldman Sachs announced earlier this month that its 30-member Management Committee won’t receive cash bonuses for 2009, the global investment bank once again demonstrated its leadership on one of the most contentious issues of the year – executive compensation. As a key part of the bank’s overall plan, Goldman’s leaders will now receive 100 percent of their discretionary compensation in ... READ MORE

In this regular feature, Bulletproof interviews top plaintiffs' attorneys for their perspective on the crises likely to affect businesses in the near future. Today we talk to Eugene K. Hollander of The Law Offices of Eugene K. Hollander in Chicago. Last week Mr. Hollander filed suit against the Dr. Pepper Snapple Group on behalf of seven African-American warehouse employees, alleging verbal ... READ MORE

The top six social media tips to know before you leave the office. In 2009, Twitter jumped from amateur status to pro. There are 93 million Twitter users sending out more than 27 million tweets (messages sent via Twitter) each day. The volume and depth of potential brand damage that can emanate from this one website are staggering – and as ... READ MORE

Among the provisions that were included in the financial regulation package (and weren’t front page news) passed by the House of Representatives on December 11, several are poised to dramatically impact the Securities and Exchange Commission’s (SEC) power and authority. Should the bill become law, major changes to civil securities litigation would almost certainly lead to stiffer enforcement and an expanded ... READ MORE