BulletProofBlog the blog on crisis communications

There’s good news and bad news for Facebook this week. While the world’s most popular social networking platform is expected to surpass 500 million users by Friday, the results of the 2010 American Consumer Survey Index show that consumer satisfaction with the site ranks below that of airlines, cable television providers, and even the Internal Revenue Service. There’s no denying that ... READ MORE

The top six social media tips to know before you leave the office. As Web speeds continue to increase and storage capabilities skyrocket, rich media content – especially video – is growing increasingly crucial to Web users’ daily online experiences. Videos are easily shared and more engaging than plain text. As such, it comes as no surprise that YouTube recently surpassed ... READ MORE

As part of a continuing series of Bulletproof Blog™ video interviews with thought leaders across multiple disciplines and industry sectors, I recently sat down with Paul Equale, President of Equale and Associates, to discuss the most significant impacts of impending financial regulatory reform. With the most expansive changes to the financial regulatory structure in a generation in the offing, Mr. Equale ... READ MORE

Bulletproof’s Weekly Web Wrap-Up offers a compilation of key discussions regarding social media’s increasing relevance to business. Whether your company is actively engaged in social media or not, chances are your employees are making use of platforms – such as Facebook and Twitter – to connect with friends, family, and colleagues. And while they are likely using social networking in their ... READ MORE

Is there a food maker, retailer or consumer product manufacturer in the United States that isn’t insured against fire damage? Of course not. Yet a fire insurance claim is extremely rare, occurring perhaps once in the history of most companies. Now what are the odds that a typical manufacturer or retailer will have to recall a product in the next year? ... READ MORE

When it comes to the World Cup, international competition isn’t solely relegated to the playing field. Since even before the 2010 iteration of the world’s most popular sporting event began, numerous countries have been vying for the honor of hosting the tournament in 2022 – and for the hundreds of millions of dollars in revenues that come with it. For one ... READ MORE